What type
of products does Image Access manufacture?
We manufacture document capture software and hardware products
including a wide array of scaleable BSCAN capture kits for document
capture, the HiSCAN PCI-bus scanner controller card, Bookeye scanners
and copiers, MAP fiche viewer/ scanners and viewer printers, and
the HiRES PCI-bus video controller card.
What is your
return policy?
Image Access provides a 30-day money-back guarantee. We charge
a restocking fee for product returned between 30 and 60 days of
shipment. Product returns are not accepted after 60 days from date
of shipment.
Where can
I get more information about Image Access' products?
Call, fax or email your national Image Access sales team. Image
Access' Company Profile provides phone, fax and email information
as well as other useful company information.
BSCAN
Capture
What is BSCAN
capture?
BSCAN is production document capture software. Available in scan
station and post processing versions, BSCAN provides out-of-the-box
and custom capture systems that convert paper documents to clean,
clear electronic images. The images are then filed with all associated
index information.
What does
BSCAN do?
BSCAN reduces the cost of scanning and indexing documents while
greatly reducing the chance of misfiling. BSCAN runs scanners at
the highest possible speed while simultaneously performing cleanup
and automatic indexing using the industry's most tenacious and accurate
barcode and text recognition engines. It can read barcodes, text
and marks, while scanning or during
post processing. It can also check the integrity of your existing
paper files. For example, it can ensure that every folder or packet
of documents contains either form A or both forms B and C.
Does Image
Access sell scanning software for smaller needs?
Yes. Image Access' "Out of the Box" capture solution,
UpFRONT brings the benefits of BSCAN production capture to the low-volume
imaging user. UpFRONT is preconfigured to connect to your favorite
image management system. Within a few minutes, you can install UpFRONT
and set it up for automated processing and indexing.
How easy
is it to move from UpFRONT to BSCAN?
UpFRONT was designed with a simple update path. The configurations
are compatible. Simply install BSCAN and you're ready to take advantage
of BSCAN's powerful features by enhancing the UpFRONT configuration
you've been using. Eventually, you'll turn off UpFRONT's menu system
and only your customized commands will be available to the user.
Your desired workflow will be built into BSCAN. The result: fewer
chances for mistakes, less operator training time and as much automation
as your documents and needs allow.
What kind
of applications is BSCAN used for?
BSCAN is most popular in distribution and trucking, receivables,
payables, order processing and backfile conversion applications.
However, it is well suited to any application where customizability,
barcodes, OCR, indexing and/or high-speed
capture is needed. With the introduction of the Bookeye planetary
scanner, BSCAN is now popular for archiving delicate and large documents,
newspapers and laboratory notebooks.
What is included
in a BSCAN Kit?
BSCAN is available in Video or SCSI versions.
BSCAN/HiSCAN
Kits include BSCAN software and manual, a scanner interface card
(the HiSCAN PCI-bus), scanner interface cables, an annual maintenance
contract which includes software upgrades for a year, technical
support, and 24-hour product swap-out.
BSCAN/SCSI
Kits include BSCAN software and manual, a BSCAN Dongle to interface
with the particular scanner model you are using, an annual maintenance
contract which includes software upgrades for a year, technical
support, and 24-hour product swap-out
Do BSCAN
prices vary depending upon what scanner is used?
Yes. Image Access has set very competitive pricing for larger
customers who capture many thousands of pages per hour. To maintain
our competitive pricing for smaller customers that scan 50 to 500
and 500 to 5,000 pages per day, our product prices vary according
to scanner speed.
What other
capture products does Image Access manufacture & sell?
Image Access manufactures capture software and adapters as well
as specialty scanners. For post processing, BSCANLite and BSCANLite
Plus are an exceptional value. UpFRONT, ready-to-use capture software
makes life easier. Our HiSCAN PCI high-speed scanner controller
cards can save money and make interfacing easier. Our Bookeye scanners
and copiers offer the only large-format scanning solution for bound,
delicate and large documents.
Are there
any special hardware requirements for BSCAN?
Sometimes. Hardware requirements and recommendations can be found
in the FAQ's TECHNICAL - Operating Systems and PC Requirements section
of this web site.
Is BSCAN's
barcode engine sold separately?
No, it is included in BSCAN Standard, BSCAN UpFRONT and BSCANLite
Plus products.
Does BSCAN
run scanners with SCSI interface? How about video interface?
BSCAN supports numerous scanners with both SCSI and video interfaces.
Does BSCAN
support TWAIN scanners?
Yes. TWAIN started as a small scanner interface for uses like
desktop publishing. A new TWAIN standard that supports production
scanners is under development. We are working in cooperation with
scanner manufacturers and other business partners to do all we can
to ensure that the new TWAIN is successful as the next scanning
interface standard.
What scanners
does BSCAN support?
BSCAN supports over fifty production scanners models. A list
of supported scanners can be found on this web site. (Go to HOME
PAGE -- Products -- BSCAN and then scroll to the bottom of the page
for a list of scanners.)
Can BSCAN
scan "out-of-the-box"?
Yes. Both BSCAN Standard and BSCAN UpFRONT come with standard
configurations that are ready to scan.
Can I configure
BSCAN to any scanning application?
Yes, that's one of BSCAN's tried and true claims. With a versatile
scripting language, it is virtually unlimited in its ability to
meet the application needs common to production capture environments.
And configuring BSCAN is quick -- our technical staff offers a configuration
service, and they are able to create configurations that meet complex
requirements in a single day. Typical BSCAN applications can be
scripted in as little as 10 minutes.
Bookeye
Scanners
Is there
any software sold with Bookeye Scanners?
Yes, it comes with a cable, a PCI controller card and software
that allows you to quickly and efficiently index the images by numerous
means. While the Bookeye scanner itself has size and brightness
controls as well as a photo mode that produces grayscale-like bitonal
renderings of photographs, the software, BSCAN, provides additional
capabilities such as clip, crop, inverse, mask, endorse and more,
with a high-volume production oriented user interface.
Bookeye Scanners
can also be purchased separately and used with a number of third-party
scanner controller cards that support the Fujitsu-style production
scanner 'video' interface. (Go to Bookeye...)
Can you confirm
that the Bookeye does not contact the top of the scanned surface?
The Bookeye scanner does not come in contact with the object
being scanned, as it is an overhead (or planetary scanner). It's
reader head remains about 2 feet from the scanned surface. Components
within the head move, but the head does not move. Take a look at
the picture of the Bookeye on our web site if you have not seen
one yet. If you were scanning a book, the page of the book being
scanned could be nearly 4 inches from the scanner bed surface. If
it is taller than 4 inches or so, the surface will not be in focus.
Can the scanner
scan by sections of documents that can be assembled later? Our maps
are 12" by 70", 36" by 40"
Yes.
What interface
does the scanner have?
The Bookeye Scanner Models emulates a Fujitsu scanner.
Where can
I find technical specifications on the Bookeye scanners & copiers?
The BOOKEYE product page. You'll find all the specifications
toward the end of the Bookeye document.
Does the
scanner have any lighting conditions required in the room where
it is being used?
No.
What is the
scanning speed per shot of the Bookeye?
2 seconds per scan of 8.5" x 11" paper (A4) at 200
dpi ranging to a 6 second per scan for 17" x 25" paper
(A2) at 300 dpi.
Does it scan
in color?
No, but grayscale is expected next year. At this time, color
scanning is limited to desktop publishing, art and graphics markets
due to the high storage requirements of color images, which is ten
to one hundred times that of bitonal images. By the time storage
costs have fallen sufficiently, high-speed networks (100 megabits
or more) and the Internet's bandwidth has increased substantially,
a color Bookeye will be available.
Are there
configurations, common options or models or packages to choose from?
The Bookeye scanner is available in two configurations, one capable
of scanning up to 11.75 x 16.5 inches and the other capable of scanning
up to 17x25.5 inches. Bookeye copiers are available in the same
two capacities as well.
Does the
scanner have any moving parts?
Only the lens and CCD move. No other moving parts.
Is the size
of the scanning area a function of the vertical distance from the
overhead piece?
No.
What are
estimated run capacities for say an 8 hr. shift?
Up to 5,000 images or more per 8 hour shift.
Are there
any parts that regularly need replacing?
Yes, the halogen lamp available from Image Access and from many
photocopier parts suppliers.
