What environments
do your products run in?
Our products are supported in the following environments:
Windows 95
Windows 98
Windows NT 4.0 w/service pack 6
Windows 2000
Windows XP
I'm looking forward to getting the NT release of BSCAN, but I
need to run some NT programs on the scan station. Is there something
I can do in the meantime?
Yes. You can install Windows 95 on the machine first and then
install NT, selecting the dual boot option during the NT installation.
After the installation is complete, boot to Windows 95, and install
BSCAN. If you skip the RAM test, a reboot can take less than 30
seconds.
What are
the hardware requirements of an ideal workstation to go with the
scanner? (i.e. CPU, RAM, HD)
We recommend a Pentium computer with 16 Mb RAM, a 2+ GB hard
drive and a CD reader/writer (unless you have other means of storing
the images). Hard drive size recommendations depend heavily upon
the application requirements (for example how often images moved
off-line).
Does BSCAN
capture software work with, Windows 3.x, W95, and Windows NT?
Yes. For Windows NT, service pack 6 is required.
How much
hard drive space does the BSCAN program require?
BSCAN requires about 15 Mb to be installed.
Does Image
Access have an official motherboard they standardize on?
Whether BSCAN is used with the HiSCAN PCI controller or a generic
SCSI adapter, occasional compatibility problems occur. However,
most name-brand and 'clone' motherboards are completely compatible
with all the installed adapters, including HiSCAN. Due to the vast
number of brands and versions of motherboards, Image Access has
chosen to qualify Intel motherboards only. The qualified boards
are not 'clone' boards with Intel chip sets, but boards and chips
that are made by Intel.
Do any of
your PCI adapters have conflicts with S3 PCI graphics controllers?
Yes. Popular versions of these chips use PCI resources without
reporting what they use. Image Access has a work-around. Our drivers
determine whether an S3 controller is present and avoid the suspected
resource space. However, this work-around doesn't work with every
motherboard.
