What type
of products does Image Access manufacture?
We manufacture document capture software and hardware products including a wide array of scaleable BSCAN capture kits for document capture and Bookeye and WideTEK scanners.
What is your
return policy?
Image Access provides a 30-day money-back guarantee. We charge
a restocking fee for product returned between 30 and 60 days of
shipment. Product returns are not accepted after 60 days from date
of shipment.
Where can
I get more information about Image Access' products?
Call, fax or email your national Image Access sales team. Image
Access' Company Profile provides phone, fax and email information
as well as other useful company information.
BSCAN
Capture
What is BSCAN
capture?
BSCAN is production document capture software. Available in scan
station and post processing versions, BSCAN provides out-of-the-box
and custom capture systems that convert paper documents to clean,
clear electronic images. The images are then filed with all associated
index information.
What does
BSCAN do?
BSCAN reduces the cost of scanning and indexing documents while
greatly reducing the chance of misfiling. BSCAN runs scanners at
the highest possible speed while simultaneously performing cleanup
and automatic indexing using the industry's most tenacious and accurate
barcode and text recognition engines. It can read barcodes, text
and marks, while scanning or during
post processing. It can also check the integrity of your existing
paper files. For example, it can ensure that every folder or packet
of documents contains either form A or both forms B and C.
Does Image
Access sell scanning software for smaller needs?
Yes.
What kind
of applications is BSCAN used for?
BSCAN is most popular in distribution and trucking, receivables,
payables, order processing and backfile conversion applications.
However, it is well suited to any application where customizability,
barcodes, OCR, indexing and/or high-speed
capture is needed. With the introduction of the Bookeye planetary
scanner, BSCAN is now popular for archiving delicate and large documents,
newspapers and laboratory notebooks.
Do BSCAN
prices vary depending upon what scanner is used?
Yes. Image Access has set very competitive pricing for larger
customers who capture many thousands of pages per hour. To maintain
our competitive pricing for smaller customers that scan 50 to 500
and 500 to 5,000 pages per day, our product prices vary according
to scanner speed.
Does BSCAN
run scanners with SCSI interface? How about video interface?
Yes
Does BSCAN
support TWAIN scanners?
Yes.
Can I configure
BSCAN to any scanning application?
Yes, that's one of BSCAN's tried and true claims. With a versatile
scripting language, it is virtually unlimited in its ability to
meet the application needs common to production capture environments.
And configuring BSCAN is quick -- our technical staff offers a configuration
service, and they are able to create configurations that meet complex
requirements in a single day. Typical BSCAN applications can be
scripted in as little as 10 minutes.
Bookeye
Scanners
Can you confirm
that the Bookeye does not contact the top of the scanned surface?
The Bookeye scanner does not come in contact with the object
being scanned, as it is an overhead (or planetary scanner). It's
reader head remains about 2 feet from the scanned surface. Components
within the head move, but the head does not move. Take a look at
the picture of the Bookeye on our web site if you have not seen
one yet. If you were scanning a book, the page of the book being
scanned could be nearly 4 inches from the scanner bed surface. If
it is taller than 4 inches or so, the surface will not be in focus.
Can the scanner
scan by sections of documents that can be assembled later? Our maps
are 12" by 70", 36" by 40"
Yes.
Where can
I find technical specifications on the Bookeye scanners & copiers?
The BOOKEYE product page. You'll find all the specifications
toward the end of the Bookeye document.
Does it scan
in color?
Yes
Are there
configurations, common options or models or packages to choose from?
The Bookeye scanner is available in two configurations, one capable of scanning up to 17 x 24 inches and the other capable of scanning up to 25 x 35.4 inches.
Is the size
of the scanning area a function of the vertical distance from the
overhead piece?
No.
Are there
any parts that regularly need replacing?
Yes, the halogen lamp available from Image Access and from many
photocopier parts suppliers.
