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SOLUTIONS
The KIC Product Family
KIC Bookeye 4
KIC Click & KIC Click Mini
KIC BookEdge
Digital Asset Creation & Digital Archival / Preservation
Opus WorkFlow
Opus FreeFlow
Production Digitization for Journal Article Lending
SOFTWARE
KIC Self-serve Scanning Software
Knowledge Access Tool
KIC Fleet Manager
Opus Digitization Workflow Software
Opus FreeFlow Software
DLOS - Digital Library Operating System
BSCAN Software Family
BSCAN ILL Article Scanning Software
BSCAN Standard Production Capture
BSCAN FP Automated Forms Processing
BSCAN IP Automated Image Processing
BSCAN DE High Speed Data Entry
SCANNERS
Scan2Net Art Scanner
WideTEK 36ART
Scan2Net Book Scanners
Bookeye 5 V3
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Scan2Net Flatbed Scanners
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*
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Telephone #
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*
Hardware
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Bookeye 4 V2
Bookeye 4 V3
Bookeye 4 V1
Bookeye 4 V1-C35
Click
Click Mini
Click Mini Slim
BookEdge PLUS
BookEdge Standard
Bookeye 2
Bookeye 3
WideTEK 12
WideTEK 25
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WideTEK 42
WideTEK 48
Scanner Serial Number
Include For fastest response
Enter Only the Last 4 Digits
of the serial number
Software
Unspecified
KIC
KIC Fleet Manager
KAT
BSCAN
BSCAN ILL
Opus FreeFlow Lite
Opus FreeFlow
Opus WorkFlow
DLOS
Please provide a brief description of the issue you are experiencing.
Have you rebooted the scanner and/or dedicated computer?
Yes
No
Is this issue easy to replicate?
Yes
No
How critical is request?
Unspecified
Equipment is no longer operational
Equipment is working but not as intended
Feedback and/or Suggestion
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